Requirements to attend virtual sessions on various devices
WINDOWS
1.4 GHz Intel Pentium 4 or faster processor (or equivalent)
Windows 10, 8.1 (32-bit/64-bit), Windows 7 (32-bit/64-bit)
512 MB of RAM (1 GB recommended)
Microsoft Internet Explorer 11 or later, Windows Edge browser, Mozilla Firefox, and Google Chrome
For HTML Client – Google Chrome (v66.0 or above), Mozilla Firefox (v55.0 or above) and Edge (EdgeHTML v16 or above)
Additional requirements
Bandwidth: 512 Kbps for participants, meeting attendees, and end users of Adobe Connect applications.
Connection: DSL/cable (wired connection recommended) for Adobe Connect presenters, administrators, trainers, and event and meeting hosts.
Adobe Connect account management by Meeting Hosts, Event or Webinar Managers, Virtual Classroom Managers, and Administrators requires Adobe Flash Player 13 or higher.
Server requirements for on-premise deployment
Adobe Connect server
Windows:
Microsoft Windows Server 2012 R2 (64-bit), 2016 (64-bit)
Virtual environments
VMware ESXi 5.x
Database
Microsoft SQL Server 2017 (64 bit), Microsoft SQL Server 2012 (64-bit), 2014 (64-bit), 2016 (64-bit).
Amazon Web Services
T3.2 XLarge
Hardware requirements
2 GHz quad-core Intel Xeon or faster
16 GB RAM or greater
4 GB of available hard disk space for an enterprise installation. 150 GB of available hard disk space for content storage. Disk space requirements increase as more content is stored.
NTFS file system
DVD-ROM drive
SSL Hardware Accelerator recommended
Note: HDD space and RAM vary depending on whether components such as CQ and FMG are installed locally with Adobe Connect or on stand-alone servers.
Shared storage requirements
Hard disk specs: 10,000–15,000 RPM — Fibre Channel preferred
Network link: TCP/IP — 1GigE I/O throughput or better
Controller: Dual controllers with Active/Active multi-path capability
Protocol: CIFS or equivalent
Note: To deploy Adobe Connect Server with network attached storage or storage area networks, the above specifications are recommended. Note that your needs will vary depending on deployment size and usage.
Network requirements
100 Mbps Ethernet (1 Gbps recommended)
Port requirements
1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled; 25 for SMTP (optional); 1433 for external database (optional)
LDAP directory server
See http://blogs.adobe.com/connectsupport/adobe-connect-directory-service-integration-for-ldap-sync-and-authentication-explained/ for details.
Adobe Connect ACTS server requirements (New)
Windows:
Microsoft Windows Server 2016 (64-bit)
Virtual environments
VMware ESXi 5.x
Hardware requirements
2 GHz quad-core Intel Xeon or faster
8 GB RAM or greater
10 GB of available hard disk space for an enterprise installation and log storage
NTFS file system
DVD-ROM drive
Network requirements
100 Mbps Ethernet (1 Gbps recommended)
Port requirements
ACTS opens the following configurable ports in listening mode and the corresponding restrictions need to apply for the ACTS to remain secure:
ACTS healthcheck service admin port : default 8080
This port is used only for internal healthchecks and admin activities and is not to be exposed external to the domain of the Adobe Connect service.
ACTS ws port : default 9002
This port is used to service WebSocket requests and needs to be exposed to outside world via the load balancer.
The load balancer handles all the HTTPS (wss) traffic and SSL offloading, and ACTS receives the offloaded data
ACTS to CPS server for live meeting data transfer – 1935 (RTMP), 80 or other HTTP port, 443 if SSL is enabled
Adobe Connect Edge server requirements
For the AMS system requirements, see www.adobe.com/go/ams_techspecs.
Universal Voice using Adobe Media Gateway
Supported operating systems
Microsoft Windows Server 2008 (64-bit), 2012 R2 (64-bit)
Hardware requirements
2 GHz quad-core Intel Xeon processor (3 GHz quad-core Intel Xeon recommended)
4 GB of RAM
2 GB of available hard disk space for installation; 10 GB of available hard disk space for operation
NTFS file system
CD-ROM drive
Network requirements
TCP/IP — 100 Mbps (1 Gbps recommended)
Port 5060 TCP
Additional two ports for each concurrent meeting that uses Universal Voice. These ports are configured as a range, for example 5000 – 6000 port range supports 500 meetings using Universal Voice.
100 Mbps Ethernet (1 Gbps recommended)
Note: To use Universal Voice, install and configure Adobe Media Gateway. Configure AMG to place calls through a SIP-compliant end point that allows calls to be routed to your preferred audio conferencing service.
Note: Adobe Media Gateway can be installed on the same machine as the application server. However, Adobe recommends that you install AMG on a separate machine.
